Hi dear Community! 👋
We want to track how customers find our apps with the help of UTM URL parameters and want to implement this also for links provided by agents in our JSM.
We could of course define our parameters and have agents add the parameters manually to every relevant link that is sent. I'm wondering if it is possible to create a Jira Automation to edit the comment send by the agent and append the UTM parameters automatically to links. Could this automation run before JSM sends the email to the customer?
Alternatively, is there an app in the Atlassian Marketplace that could help with that use case?
Thanks! 😊
