Currently, when a rule fails, Automation for Jira allows you to designate an owner. This owner will receive an email when it fails. Is it possible to create a JSD ticket instead of send an email for these? We were going to send the email to a JSD email handler, but that feels extra.
So, this is probably more of a feature request than a question.
Also, we are still on automation for jira lite, and behind on versions, so this could already be implemented. A search through suggestion tickets didn't turn up anything.
So you could use a service account and set that as the owner of the automation and then forward emails sent to that account to your JSD queue.
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