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Automation for Jira - SLA breached trigger

Alberto Salvante
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June 28, 2022

Hi All!

I'm using Automation for Jira to create an automation that trigger when an SLA is breached.

Anomaly: I've created a new SLA but It isn't in the possible choices in the condition, please see screenshot (select an SLA).

Screenshot 2022-06-28 at 16.56.38.png

Why? Maybe I need to do a background reindex?

Thank you!
Alberto

1 answer

0 votes
Benjamin
Community Champion
June 28, 2022

HI @Alberto Salvante ,

 

should show up if the the SLA was created in the same project as the automation. Try logging into later and see if you observe the same issue. 

 

Maybe worth contacting Atlassian Support if the SLA is still not populating

 

Thanks,

 

Ben

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