Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation rule that changes the priority based on the start date and date issue was created..

Sierra
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2022

Need an automation rule that changes the priority field as we get close to a specific date for our "Start Date". 

If we are less than 7 days from the start date , change priority to Highest. And so on. 

How can I achieve this? Will I need more than an automation rule to have the issue's Start date and Created date addressed daily to then have the priority automatically changed?

Any direction is appreciated. 

 

 

 

2 answers

1 accepted

0 votes
Answer accepted
Sierra
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 7, 2022

StartingPoint.jpgThis is my starting point, this only accomplishes what I want when the ticket is initially created though.

0 votes
Sierra
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 14, 2022

Nevermind, figured this out by scheduling an automation rule. :) 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events