Automations for "Request Type Groups"

[Stefaan]

This is a great new feature in Jira Service Management but I can't seem to use automations with this?

I was using components before and had an automation set up to email agents whenever an issue with a certain component was created.

[Stefaan · Accepted solution]

Solution: use a JQL condition with 

"Request Type" in requestTypesInGroup("PROJECT_KEY","GROUP_NAME")