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Can I add multiple approver groups to a request type that relate to different stages of the workflow

Ash Scott September 17, 2025

I've set up a workflow for a recruitment request which requires an approval stage when the request is first submitted (Approvers - Recruitment). Once it's approved, it moves to a Role Open status while we complete the advertising and interview process through our HR system. Once a candidate is chosen, we manually change the request from Role Open to Candidate Approval, in this stage it requires approval from the CEO (Approver - CEO). 

The issue I'm having is that when I change it from Role Open to Candidate Approval, an error comes up saying there are no approvers in the Approver - CEO group - even when there is.

I have tested it with using the Approvers - Recruitment field for the Candidate Approval stage and it works.

Is there anything that would stop me from having a second set of approvers in the same request or is there something I'm missing?

Screenshot 2025-09-18 110750.png

Screenshot 2025-09-18 110939.pngScreenshot 2025-09-18 111358.png

1 answer

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Marc - Devoteam
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September 18, 2025

Hi @Ash Scott 

No another step in a workflow that is set up with an approval can use a different group.

In the custom field Approver - CEO, have you set default members or are they set on when the request is created and have these users singed in to the system once?

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