Can I have multiple customers in my jira service desk portal?

[Satish Kumar Jayaram]

We need to confirm whether we can configure "N" number of customers in my jira service desk customer portal. Assume that I have unique email ids of all those "N" customers. Is that each customer can log tickets and their tickets should not be visible to each other? Kindly confirm me the same. 

Thanks

Satish

[Olga Videc]

Hello @Satish Kumar Jayaram 

Check this link part 

Who are customers in JIRA Service Desk?

You can have as many customers you like.

https://www.atlassian.com/software/jira/service-desk/pricing/variants/variant-0?tab=cloud

their tickets should not be visible to each other, only way your customers can see each other tickets is if they are part of the same organization.

Also, your request participants can see the issue.

https://confluence.atlassian.com/servicedeskcloud/adding-request-participants-732528959.html?_ga=2.216195601.608995082.1558950168-899529972.1531837689

https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/group-customers-in-organizations?_ga=2.136569399.608995082.1558950168-899529972.1531837689

BR, Olga