Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can I increase the maximum file size allowed (10mb) on my Jira service desks?

Al Gresto
Al Gresto October 25, 2018

Currently, users can only upload files of 10mb or less when creating a service desk request. Is there a way to increase this number? I am using Jira cloud.

Thanks

Answer
Watch
Like Be the first to like this
9621 views

1 answer

1 accepted

4 votes
Answer accepted
Cristian Rosas [Tecnofor]
Cristian Rosas [Tecnofor]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 25, 2018

Check this

https://confluence.atlassian.com/adminjiracloud/configuring-file-attachments-818578880.html

View More Comments
Al Gresto
Al Gresto November 2, 2018

Thank you!

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.