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Can't edit/load public profile

Nathan Vinicius Vital Santos
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July 28, 2025

It seems that no user can access their public JIRA profile nor edit it. It only shows the person's name and jira's webpage baseboard with it's version.

 

External Management is already turned off on General Configurations;

No Cloud Instance Data has been imported;

No Crowd/ LDAP directory is being used.

 

No other User function has been affected by this.

 

 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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