Can the Virtual Agent handle PDFs?

[Antonia]

Can the Help Center (i.e. the AI Virtual Agent) handle PDF documentation? Would I then have to put the PDF into a knowledge base? Or is that not possible with the PDF?
How do I feed the AI at all?

[Nikola Perisic · Accepted solution]

Hello @Antonia 

Not that I know of. This is also to prevent the malicious PDFs to be uploaded.