Can we Add multiple announcement to a help center or portal

[Ruchi]

Can we Add multiple announcement to a help center or portal

[Cristian0791 · Accepted solution]

Hi Ruchi,

In Jira Service Management, the ability to add multiple announcements directly is limited to a single announcement that can have multiple sections.

Example:

If you want to segregate this by groups, you might consider using the “Send email” function. To do this, go to Jira settings > System > Send email. From there, select the project roles, choose the relevant project from the dropdown menu, and select "Service Desk Customers" as the role.

Hope this helps.

[Ruchi]

Thank you @Cristian0791  Looks like this is the only way to do it.

Thanks for bringing up “Send email” function I can not make use of it now as the message I want to send is for our new/unregistered users but its good to know .

[Walter Buggenhout · Accepted solution]

Hi @Ruchi,

While there is one announcement message box for a help center / portal, this is a text area that you can fill with content as you like. If you would like to add long text or multiple messages in there, you should be able to do so.

Hope this helps! 

[Ruchi]

Thank you @Walter Buggenhout  , looks like that's  the only way to do it.