Can we add new columns to the satisfaction reports?

[Judy Campbell]

We would like to add the responder added to the report.

[Dan Breyen]

Hi Judy, I believe this Atlassian ticket JSDCLOUD-4293 is your issue.  The current report doesn't allow customization.

I would recommend voting for and watching that ticket for future updates.

There may be some sort of 3rd party tool, but I'm not aware of any.

Hope that helps.

[Hannes Obweger - JXL for Jira]

Hi @Judy Campbell

if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with,

• a long list of so-called smart columns that aren’t natively available, including the satisfaction rating, satisfaction date, and satisfaction comment, and

• a range of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

With these, you can build an advanced satisfaction report like e.g. this in just a couple of clicks:

This is really just one of a virtually endless number of possible views and reports; you can also view and group by any other issue fields (including the reporter), configure different sum-up styles, etc. etc.

Any questions just let me know,

Best,

Hannes