Can we close the Entire JSM Portal for all the projects ? Like enable/disable

[Santhosh Raj]

Checking for the options to disable the JSM portal for now and wanted to activate when needed. Please advice me if there is any way option

[Adolfo Casari]

@Santhosh Raj  You can try remove the Browse Project permission to the customer access rol (portal only)

[Dave Mathijs]

Hi @Santhosh Raj have look at the following documentation article: Manage your customers

As long as you don't add customers to a service project, they won't be able to submit requests.

[Santhosh Raj]

Not alone the Customers, Actually every time we create JSM projects, it creates a portal for accessing. We don't wanted portal to be opening to Anyone. Is there Switch for hiding the portal itself. I was asking like Enable/Disable in portal. @Dave Mathijs