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Can we make a field mandatory based on the value selected for other select list field after ticket c

Rompicherla Kalyani
Contributor
July 20, 2023

Hi Everyone!!

After ticket creation, I would like to make a field mandatory on Jira ticket based on the value selected for another custom field which is select list.

For example:

If Handling Team = "Apps" (Radio button)

I would like to make "Application"(Cascasde list) and "Classification"(select list single choice) fields mandatory.

 

And If Classification = "Incident" or "Outage" 

I would like to make the field  "#Number of users affected"(single line free text) mandatory

Is there a way to achieve this behavior on JSM cloud.

Please help me know.

Thanks.

1 answer

0 votes
Rompicherla Kalyani
Contributor
July 20, 2023

@Mark Segall Can you please take a look at this question.

Appreciate if you have any clues for my query.

Thanks!!

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