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Can we set to suspend the account when reach the maximum attempt of log in?

Mela
Contributor
August 1, 2022

The normal setup of Jira to Log in is when you reach the maximum attempt of login asking you to do the captcha. 

But can we possibly set in Jira that we suspend an account when it reaches the maximum attempt to log in?

Jira Log in.JPG

1 answer

1 accepted

1 vote
Answer accepted
Joseph Chung Yin
Community Champion
August 1, 2022

@Mela -

As far as I know, this is not possible.  You will need to contact Atlassian Support for further assistance (https://support.atlassian.com).

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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