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Can we use nested portal groups within a portal group

Arigela Vara prasad October 24, 2024

 

 

  It is possible to maintain nested portal groups within a portal group. We would like to maintain a structure where we open one portal group, and within that we have other portal groups. 

2 answers

1 vote
Fabian Lim
Community Champion
October 24, 2024

Hi @Arigela Vara prasad

Welcome to the community!

I would recommend refined for jira as it allows you to create a portal and mix request types from multiple service desks. Or you can customize and nest the portal through links. 

Regards,

Fabian

0 votes
Cristian0791
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October 24, 2024

Hi Arigela,

The short answer is no. In Jira Service Management Cloud you can have the following structure.

One project/portal can have multiple Group that can have multiple Customer Requests.

 

You cannot have a project inside a project.

Arigela Vara prasad October 24, 2024

Hi @Cristian0791 ,

Is it possible to use third-party addons for nested portal groups?

Cristian0791
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October 25, 2024

I don't know.

You can check the Atlassian marketplace for this.

Arigela Vara prasad October 25, 2024

Hi @Cristian0791 ,

Thanks for your update.

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