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Cannot add Yopmail user for test

Hervé RANCHIN March 8, 2023

Hi, 

 

For a few day now, i cant add Yopmail user in my cloud instance.
I got the message " Email is blocked"

 

I had Yopmail in the approved domain list, but it doesnt change anything
I already have a few yopmail account, but i need few more.

 

BTW : I can add Gmail or Hotmail without any trouble

 

Is Yopmail block since 1 week ?

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
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March 8, 2023

Where are you getting this message?

Hervé RANCHIN March 13, 2023

On the https://admin.atlassian.com/  on the user page

i got a message on the bottom of the page after add my user en validate

image.png

I got this "popup"

image.png

i try muliple mail but yopmail still blocked

Nic Brough -Adaptavist-
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March 13, 2023

I am sorry, my French is weak at the best of times, and I can't run your pictures through a translator - could you post plain text, or translate it into English for me?

Hervé RANCHIN March 14, 2023

I switch in english, but the text is not really relevante.

image.pngimage.png

Nic Brough -Adaptavist-
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March 14, 2023

No, that makes sense now.

You can't use anonymous or throwaway email accounts for Atlassian accounts, it destroys the whole purpose of having the account.

Hervé RANCHIN March 15, 2023

I know, i have already YOPMAIL in my user email, but i can't add new one, i have to use other webmail..

is it block on your instance ?

Nic Brough -Adaptavist-
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March 15, 2023

That was probably set up before yopmail was recognised as an invalid email domain.

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