Cannot edit JQL in Project Automation

[Michael Aniskovich]

Hello.  Please tell me this isn't SOP for the JQL field in Project Automation, because I'm about to go apoplectic!

I have a rule set up, and it works fine, but I want to edit the JQL for one of the steps.  And the edit I want to make is mid-string.  Here's what I'm experiencing:

• Go to Project Automation in ServiceDesk admin mode.
• Select a Rule.
• Click on the first step (which happens to be "When: Scheduled").
• Click inside the JQL.
• Start to type.
• After the first keystroke, the cursor snaps to the very end of the JQL string.

Seriously?  Again, please tell me this isn't SOP.

Thanks in advance!

[Andrew Laden]

I'm not seeing that behavior when I use it.

Try running your browser in safe mode to make sure you don't have a browser addon interfering with your typing.

[Nich Hogue]

Went in and tested this myself as I don't use standard automation in favor of Automation for Jira. When I tested this my cursor doesn't jump. It just starts typing where I place it. 

I agree with Andrew, try running it in safe mode. Also maybe try an alternate browser to see if it still occurs. But I can surely see how this would be frustrating.