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Cant import CSV file on JSM

Mina Soultan
Mina Soultan
Contributor
April 8, 2024

Cant import CSV file to assets (Insights) on JSM, the screen keep showing that the file is uploading but nothing happens after 

I am using JSM data center 
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Brant Schroeder
Brant Schroeder
Community Champion
July 19, 2024

@Mina Soultan If you are on server you should check and see how large the file is.  If the file is larger than the allowed size set on the server it will timeout and you might not get notified.  You might also have a proxy that could be causing the issue.  You should be able to take a look at the logs and see what is causing it to not load.

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