Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Change customer portal URL

Martin Quezada
Martin Quezada October 11, 2024

Hello, is there any way to change the customer portal URL on JSM? The customer channel currently directs to a customer portal address that ends in : "/customer/portal/1" yet if one click on our 'service desk' tab to get back to the first page one got taken to, it redirects the customer to what seems like the actual home page of our customer portal that ends in: "/customer/portals"

 

Thanks!

Answer
Watch
Like Be the first to like this
260 views

1 answer

0 votes
Manoj Gangwar
Manoj Gangwar
Community Champion
October 11, 2024

HI @Martin Quezada 

In cloud, there is no option to change the portal url. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.