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Changing the notification name

Omri Zeman
Omri Zeman July 26, 2022

When a notification (of new tickets and such) is sent to the email, the ticket number is written last.
Is it possible to place the MSN + Number back as first thing???

Please find attached image for reference.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 31, 2022

I'm afraid it has not changed since https://community.atlassian.com/t5/Jira-Service-Management/How-to-Change-the-Subject-Line-of-the-Notifications-on-JIRA/qaq-p/1619477

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