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Check DNS e-mail

Patricio Pantaleo October 25, 2023

Hi, I get this email repeatedly, but when I check the DNS in Admin, everything is OK. I clicked on Check, and it is still Ok. Why do I get this email?

 

We're unable to confirm a match

Hi xxxx,

We're not yet able to confirm that your DNS records match those in your domain provider. When we do, we can verify your email domain (xxxx.net).

To review the status of your records, go to your list of email domains and select See DNS records. If you don't need to resolve any issues, it may be that your domain provider hasn't yet recognized the changes.

 

Administration.png

1 answer

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Answer accepted
Dan Breyen
Community Champion
October 25, 2023

Hi @Patricio Pantaleo welcome to the community.  I'm thinking you're running into an issue that Atlassian is having.  You can check out the status of Atlassian software at https://status.atlassian.com/ .  It's still an issue in progress, and you can get an update from that link.

Hope that helps.

Patricio Pantaleo October 25, 2023

Thanks!

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