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Cloned Issues Showing custom Field Formatting in Jira Service Management (Cloud)

Jason Spellman
Jason Spellman
Contributor
May 31, 2022

When an issue is cloned it is showing the below formatting in the description field on the cloned issue.

 

<b>Name:</b> John Smith

<b>Preferred Name:</b> John

 

It would normally show

Name: John Smith

Preferred Name: John

 

This is for Jira Cloud and for a Service Project.

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