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Collaboration/Data Export across 2 separate Jira Domains?

Nicholas Sealey October 29, 2024

Hi Team,

If a company were to merge with another entity that has its own Jira Service Management domain, and we needed to start using their instance, would it be possible to migrate/export/import our data and settings from our primary domain to theirs?

Please let me know if this is doable!

Thanks!

1 answer

0 votes
Valerie Knapp
Community Champion
October 31, 2024

Hi @Nicholas Sealey , welcome to the Atlassian Community and thanks for your question. 

If you are asking if it's possible to do a cloud to cloud migration, then the answer is yes. The complexity depends on the number of products, how much they are used and also if you have any third party apps. 

You can check out the documentation here - https://support.atlassian.com/organization-administration/docs/copy-product-data/ 

I have done this type of migration before with customers so the other thing I would recommend is to consult an Atlassian Partner, again, if it's a complex migration -https://partnerdirectory.atlassian.com/ 

I hope this helps you but if you have any questions or doubts, please reply here. 

Cheers

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