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Configure button has diappeared

Simon Teppett
Contributor
May 20, 2025

Hi - In our JSM instance the field configure button, which is usually at the bottom of the RH panel, has disappeared - for one issuetype only!

I have no idea why, and any help to get it back would be much appreciated :-)

Screenshot 2025-05-20 at 13.28.04.png

2 answers

1 vote
Jaime Escribano
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May 20, 2025

Hi Simon!

 

Well, that's not something you see every day.

Are you still able to edit the issue layout from project settings -> Request Management -> Request Type?

 

If you can, it might be a bug related to the new UI. If you cannot, you are probably missing the "Edit issue layout" permissions.

 

Regards,

Jaime

1 vote
Benjamin Črnjak May 20, 2025

Hi Simon,

I'm not sure why configure button has dissapeared, but try hard refresh SHIFT + R.

Workaround:
you can always go to Project Settings > Request types > configure request there (work item view tab). Because this is where this configure button would take you if you'd click on it.

Or for Jira software Project settings > Layout

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