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Configure workflow approval

Emerson Chalegre
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April 9, 2025

 

I'm creating a workflow and I've added an approval step. When I ask the client to select the approver, no user appears in the field for them to select. So I'm trying to use an automation. But in my workflow, when I try to select the Approvers field, it says that the field already exists and won't let me select it. With that, I created a custom field, but in the automation I can't set a value for this field. What can I do in this case?image.pngCaptura de Tela 2025-04-09 às 11.39.14.png

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Raphael Lopes
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April 9, 2025

Fala @Emerson Chalegre 

Pelo que eu entendi, você precisa setar o campo "Approver" em determinado momento do fluxo né?

Existe uma tela de transição com o campo "Approver"?

 

Emerson Chalegre
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April 9, 2025

A primeira forma que eu queria setar seria permitindo o proprio "cliente" definir. Mas não aparece nenhum um usuário para ele selecionar. Aí tentei pela automação com um campo customizado. Mas ai não aparece o campo customizado para eu setar o valor, tentei definir o valor pela edição avançada e não foi também.

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