Connecting Slack to Jira Incident Management

[Azur Mujezinovic]

Can not add Slack to Incident Management tool.

I keep getting an error "We couldn't connect the workspace. Wait a moment or refresh the page before trying again."

I have tried clearing cache, waiting for 24 hours and refreshing the page. Still have the same issue.

[Petter Gonçalves]

Hello Azur,

Thank you for reaching out.

Without further investigation, I recommend checking that your user is a site admin for your Jira site and also a full slack admin in your Slack workspace.

If you have both roles, then I recommend opening a Jira internal ticket so we can take a closer look at your integration:

https://support.atlassian.com/contact/

Thanks!