Context field missing

[Alexandra BRIOUDE]

Hi,

I have a field "Priorisé" appearing in the settings of Context Fields.

However, this field is missing when I consult a request in the SAM Project.

But on the PSSAM project, this field is appearing in the request screen.

I have looked everywhere (probably not enough...) but can not find how to make sure this field appears in the SAM project requests.

Thanks in advance for your help.

Best Regards,

Alexandra

[Alexandra BRIOUDE]

Hi Peter,

thanks for your answer.

I managed to have access to the page to create a new field.

This "Priorisé" was already there of course, selected for PSSAM, but also for SAM, 5 different screens.

I really do not understand why it does not appear on the requests.

[Alexandra BRIOUDE]

[Peter Bengov]

Hi @Alexandra BRIOUDE 

I would suggest checking if the custom field is located also in the relevant context of the custom field contexts, which you can find at the same place custom fields are managed to direct access via:

<name of your site>.atlassian.net/secure/admin/ConfigureCustomField!default.jspa?customFieldId=<id of your field>

The reason is that request types and fields are managed in several locations to provide more flexibility.