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Controlling the issue types in Jira Mobile Server app

Todd Thomas
Todd Thomas
Contributor
February 23, 2021

In the web app for Jira Service Management, clicking the Create button will default to Incident as the default issue type. Using the new mobile app, Service Request is the default and will keep being the default even if you change it.

Is there a way to make Incident the default issue type in the Jira mobile app instead of Service Request?

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
SERVER
VERSION
8.14.1
TAGS
AUG Leaders

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