Since Jira does not allow sub-tasks to have customer request types, as a workaround to having the customer see comments being made on the sub-tasks, is it possible to copy comments from sub-tasks to the parent issue via SIL script?
A simple solution would be the following :
string [] stComment;
string [] ids=getAllCommentIds(key);
for(string commentId in ids){
stComment=getCommentById(id);
addComment(parent, stComment[2], stComment[1]);
}
However this is not recommended as there is no check on whether the comment has been copied before or not and no security is being copied.
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