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Could not retrieve access token for connection [299]

Kevin Helfrich October 10, 2025

Can someone help me figure out how to fix this issue

3 answers

1 vote
Joseph Chung Yin
Community Champion
October 10, 2025

@Kevin Helfrich -

Can you provide more details background on your ask?  Once obtained, then we can assist you further.

Best, Joseph

0 votes
Marc - Devoteam
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October 13, 2025

Hi @Kevin Helfrich 

How did you create the token, and is it a full token or a scoped token?

Based on the created token, what API endpoint are you using?

0 votes
Pallavi Shirodkar
Contributor
October 11, 2025

Hi @Kevin Helfrich 

Could you please provide an error screenshot for the same? will be able to assist you further.

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