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Counting tickets

Alejandra González
Alejandra González
Contributor
June 13, 2022

Hi!

I want to know if there is a way that from a custom field of a request type, X tickets are counted:

- custom field name: ID
-I put 3 ID's and I want that even if it is only one ticket submitted, it counts as if there were 3.

is this possible?

thank you

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