Create issue from incident ticket

[Rudy Hemkes]

I would like to be able to create an issue in a Jira Service Management ticket and assign to our development team.  The development team manage the work in a Jira Project.  I would like to be able to link the JSM issue to the issue in the development team's project so I can keep track of progress.  Any assistance would be greatly appreciated.

[Christopher Yen]

Hi @Rudy Hemkes 

This can be done using an automation rule, I'll screenshot a similar rule I've created for you to reference. 

Hopefully this helps, let me know if you have any questions