Create organizations and add user from comment
When an external user/customer creates an issue in JSD, they are automatically to added their organization and if the org does not exist it is created based on their domain.
However sometimes someone internally will create a ticket and have external user/customer as part of the CC/To. They are correctly added as requested participants, but there organization is not added/created
Is there a way for the requested participants to be added to an organization and also their organization added to the organization field?
I am not seeing an automation rule that will allow this to happen when a comment is added. I am also open to having an automation rule that runs daily to do this, but I am not sure how.