Create report by request type

Hello,

As part of improving our forms in Service desk, I want to see which request type is the most used. But I can't see a proper report of dashboard for this.

Any advice please.

2 answers

1 accepted

5 votes

Answer accepted

Hi @Mihir Ruparelia ,

Check dashboard gadget "Service project report". You can get report by service requests.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

@Rilwan Ahmed I want to be able to see each individual request type used for logging tickets. Is this possible?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Nina Gogeshvili likes this

@Mihir Ruparelia

Yes, This is how gadget looks

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

@Rilwan Ahmed perfect thanks for that.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Create report by request type

2 answers

1 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Atlassian Community Events