Creating Service Owner Teams
Hi
(we have a Premium level JSM Cloud environment which entitles us to 1 sandbox).
In this sandbox (SWISHDEV), I created Services. While doing this, I had to create Service Owner 'teams'. (why a service owner is a team, I don't know, but I digress).
I now want to replicate my sandbox services in my production JSM project (SWISH). However, when I go to select the Service Owner teams that I already created for my sandbox, it doesn't see them at all.
So I create new Service Owner teams, and now when I click on all teams, I can see double of the teams. One that I created for SWISHDEV and 1 for SWISH. (you will see there are 2 SO: Network & Cloud Manager' teams).
Questions:
1. The Teams can obviously be viewed across the environment, so why does my SWISH not see the teams I created in SWISHDEV when I look at the dropdown list?
I have also enabled Operations for the team, as per an earlier help documentation I read here. Which solved this exact problem when I was working in my sandbox SWISHDEV. But doesn't appear to be working here.
