Good morning! I suspect that there is no easy answer to this but thought it would not hurt to ask. Maybe someone has a creative solution or recommendation.
I am looking for a method that allows me to escalate/increase the attention to a particular type of issue. For example, if a Highest priority alert is submitted, I can push this out to mobile app or to Teams so that it cannot be missed or ignored.
The goal is to try to the notification unmissable (that's not a word, I know).
Thanks for any input or ideas. Cheers.
(I know Jira can integrate with Teams but it does not have a method to set the message's urgency)
I believe that's possible. But you would definitely need an automation for this.
Basically, you would need to set up your automation to something like this:
Hope that helps!
Hazwan, thank you for your reply. I use Project Automation and was aware of most of these options except the SMS option. I'll definitely check that out. Thank again.
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Awesome! If that works for you, please accept the answer and mark this as Solved! Thanks!
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