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Custom field in Automation message

Ivett Laszlo August 15, 2024

Hi,

I have created a custom field that is called "Business Impact" and I want to include that in a Jira Automation message. I'm not sure how to access that field. Can you please help?

Thanks,

Ivett

1 answer

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Dexter de Vera
Community Champion
August 15, 2024

Hi @Ivett Laszlo ,

Welcome to the Atlassian community,

If the automation message you're saying is made from Jira automation, you can access the customfield using smartvalue. example -{{issue.Business Impact}} 

You may want to check this documentation on how to use smart value. :https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ 

Hope it helps.

Thank you!

Ivett Laszlo August 15, 2024

Thanks Dexter!

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