Hi,
I am trying to create a custom field to lookup the attribute of an asset object, is this possible?
Below is an extract of the asset data and i want a custom field that will lookup the incident severity when the business function and Name is selected in other custom fields
I.e
Select business function = Claims
Select Category = Amazon Connect
Select Name = Access issues
Be offered incident Severity 3 or 4
OR
Select business function = Sales
Select Category = Amazon Connect
Select Name = Access issues
Be offered incident Severity 1 or 2
Ive got something wrong here as its displaying the name of the item in the custom field
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