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Custom field with lookup table as choices

Zaldy Parian
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June 27, 2023

Hi,

Is it possible to have a custom Select List (single choice) field where the dropdown list or choices is from a lookup table sitting within Jira?

For example the Select List field would have a list of choices of:

xyzpharmacy.admin@testdomain.com.au
xyzpharmacy.users@testdomain.com.au
newpharm_clayon@testemail.net.au
eastcreekpharm@testemail.net.au
eastcreekpharm.admin@testemail.net.au
other...

And when user selects "other" from the list, the newly added other option will be added to the existing lookup table. The lookup table will have 2 columns: email address and status.

Should I create a new project for the lookup table? And automate the creation of issue when user selects "other" option? Or is there a better and efficient way to achieve this?

Regards,

1 answer

1 vote
John Funk
Community Champion
June 28, 2023

Hi Zaldy,

No, not really for out of the box. However, there are some options. One is to Create a Cascading Picker type custom field. That will give you two levels of choices - you enter in one choice in the first field, then the second field gives you a set of choices based on the first value selected. 

Another option is to use a Proforma form that can use conditional sections and manual put in the values for each field in each section. But that will only be for ticket creation. 

You might check out ScriptRunner Behavours app, but I don't think the functionality is completely there for custom fields yet. 

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