We have a service desk project and I'm trying to setup the portal in the following way:
1. Requestor chooses from Requested For field: this is a custom field Type Asset objects.
2. Requestor chooses from Affected Assets, which is also an Asset objects type custom field. But here I would like for only the assets associated with the user chosen in the Requested For field to be listed.
In this second custom field, I've setup context as follows:
Object Schema: IT Assets
Filter Scope: objectType = "Laptops" AND objectType = "Peripherals" AND objectType = "Phones"
Filter issue scope: This is where I think I need to highlight the User attribute from the object types to match to the Requested For custom field, but I can't seem to find how to do it.
Can anyone help? Or have I gone about it the wrong way.
I'm pretty new to this, so sorry if this has been answered, I couldn't find it.
