Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Default statuses for each of the Project Template of Jira Service Desk

v.shyamram75
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 23, 2020

Hi,
the Service Desk Project Type has 3 Templates - Basic, IT Service Desk and Customer Service.

Could you please help me for - the default statuses each of these Project Template offers.

Kind regards

Shyam

2 answers

1 accepted

0 votes
Answer accepted
v.shyamram75
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2020

Ok Greg. Kind Regards Shyam.

0 votes
Greg Tucker
Contributor
August 23, 2020

This request is kind of non-trivial. I am using the IT Service Desk template, which has multiple issue types (Incident, Change, Service Request, Problem, etc.), and each has its own statuses. Here is an example from the Change issue type. 

Change_Statuses.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events