I am assuming you are referring to the "Customers" option within the Project UI, if so, then you cannot delete customers from there.
To delete/deactivate account, you will need system admin right. You will need to access Settings >> User management
Here is a link on how to delete customers - https://support.atlassian.com/jira-service-management-cloud/docs/delete-a-customers-account/
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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