Deviniti EXTENSION FOR JIRA SERVICE DESK - Bundled Field retrieve value?

[Julian from AF]

Hello,

i'm trying to retrieve values from a Bundled field from this plugin, is it possible? I need to retrieve each value with smart value or maybe by script runner groovy script but i don't found the good documentation.

I found this https://deviniti.com/support/addon/server/extension/latest/bundled-fields-java-api/ but it's for the other add on (not service desk customer).

Thank you

[Katarzyna]

Hi @Julian from AF ,

It looks like you need documentation for Dynamic Forms for Jira. Retrieving data from Bundled fields is described here: https://deviniti.com/support/addon/server/dynamic-forms/latest/bundled-fields-java-api/  I hope you'll find it useful. 

Remember that in case of any questions or problems, you can always reach out to our team via the customer portal: https://deviniti.atlassian.net/servicedesk/customer/portal/1

Best regards,

Kate

[Julian from AF]

Helllo Katarzyna, thank you for your reply! 

In fact it's not correct because i use "My Requests Extension for Jira Service management" and not "Dynamic Forms" it's why the code doesn't work :( 

[Julian from AF]

For information i already created a ticket SUPPORT-54103. The the technician reply the same information as you propose and i replied the same waiting for next and i hope there is a solution :)

[Julian from AF]

Finally the support redirect me to the good tutorial : https://deviniti.com/support/addon/server/extension/latest/bundled-fields-java-api/

But still not working for me, we continue to troubleshoot, thank you