Different access to portals

[Sebastian Krzewiński]

Hi!

I'm looking the way to achieve below scenario in my JSM:

• one portal need to be available without login
• rest of available portals need to be available with login

I configure access without login by check "Customers can access and send requests from the portal without logging in" in JSM global Customer access but result is:

• for portal without login on request type I see Email confirmation to field which somehow solve my issue it this case
• for other portals unfortunately I see also field  Email confirmation to and users sometimes forget to log in.

Do you know any solution that I can solve this?

Regards,

Seba