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Different hours on ticket and export (tempo)

Andreas Auer April 20, 2022

Hi all,

I need help on the hours-export of any ticket. If the time-booking in tempo is changed, the change will not affect the export, only the actual view of the ticket.

View on ticket:

Screenshot 2022-04-20 085327.png

 

 

When export the ticket, I have the following data:

2022-04-20 08_55_04-Window.png

 

Also the export from tempo has the correct data (30 mins in that case).

ATM, I can only see this behaviour if the time booked is changed. at new bookings I cannot find any problems.

 

Anyone else with this?

 

It is very important for us since we will charge the time booked on the tickets.

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