Do I need to purchase Atlassian Access if I want to connect our Active Directory to our JSD?

[Gabriel Viger]

Hello!

We are currently thinking of purchasing another Jira Service Desk instance to use it as our IT service desk tool and I was wondering If I absolutely needed to purchase Atlassian Access to connect it to our Active Directory (Azure or 208 Native) even tho we are not doing SAML yet.

Thanks!

Gabriel

[Boyan Angelov (Nemetschek Bulgaria) · Accepted solution]

If you are going to use Jira Service Desk on the Atlassian Cloud, then Atlassian Access is the way to do it. Not sure if there are any other third-party viable solutions to connect local AD with Atlassian Cloud instance.