Do you use the self service portal?

[Sharon Whitford]

And if so how do your customers find it, and would anyone be willing to share the look and feel of their portals :)

[Christopher Yen · Accepted solution]

Hi @Sharon Whitford we link to ours from our Intranet as well as provide a link on our customer/users desktops. We also link to it in most of our new hire knowledge articles/messages as well as any major IT announcements that if there are any issues please submit via service desk portal

Here is an example of our portal groups

[Sharon Whitford]

Thank you Christopher, thats a great help. :)