Does Jira automation provide a way to export/send a csv or json file when closing an issue?

[Patrick]

I'm hoping to use a trigger like state changed to "approved" to export all (or some) of the fields for an issue to an external file server without going through the Atlassian Cloud API. Has anyone done this?

[Ismael Jimoh · Accepted solution]

Hi @Patrick 

You can use the we hook feature in automation for Jira to either send all content of the issue or some by specifying what you want sent.

This can be configured to be a JSON file and you just need an end point to receive the file.

This is the way I’ll recommend however you can also build an email out of the various fields and send an email which you can then copy to the server if needed.

[Patrick]

So the whole issue contents (or bits) can be sent in the payload.  Fantastic.  Many thanks Ismael.

Very nicely documented too.

https://developer.atlassian.com/cloud/jira/service-desk/automation-webhooks/