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Does an agent need a confluence licence to be able to write Jira knowledgebase articles?

Mark Edgar-Brown
Mark Edgar-Brown
Contributor
August 23, 2022

I am just reviewing our licence spend, and wanting to confirm if an agent needs a confluence licence to be able to create & edit knowledgebase articles only.

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Jack Brickey
Jack Brickey
Community Champion
August 23, 2022

Yes they do.

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